About us admin febrero 6, 2020
We created this company 15 years ago
  • In today’s customer service-oriented society, timely, friendly, mixed with a proactive service, is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent your company when assisting your valued customers
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About MCL Solutions
  • Our one-stop solutions & services, backed by a talented efficacy team, allows us to present a quality, cost-effective solutions with proven experience in all processes required of your company’s post-sales management
15 years We have successfully handled thousands of service orders for various brands throughout the Americas.
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Your one stop solution provider
We offer a full range of post sales services!
Warranty process management

We provide the best support as a part of warranty service , profesional technician performs diagnosis to ascertain and fix issues, either by replacing parts or software reinstaling

Rework coordination and execution

We support with functional repair capabilities from software related issues to highly technical board repairs that restore the device to a usable state in accordance with a defined functional repair standard

Spare parts management and administration

We managing the activities like day-to-day spare parts planning, stocking, returns across MCL Solutions locations/hubs, support service advisors in parts price estimates and quotes based on customer request

Audit of disposal and scrapping process

Our field engineers have extensive experience auditing electronic equipment disposal processes, ensuring proper disposal and recovery of as many spare parts for reuse as possible

Committed to serving for customer satisfaction

Our service span the technology lifecycle and included value-added, by offering, that help customers reduce cost, increase efficiency of its service operation and delivering highest customer satisfaction levels.

  • Fast response times
  • High quality labor
  • Resources optimization
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MCL Solutions
Experience for development of extensive partnership with leading service providers across USA/Canada (nationwide), Mexico and Latin America & Caribbean.
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Service orders

Thru 21 countries

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Service centers

Already working

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Happy clients

We love clients

Our dedicated and talented team
Creative people
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I AM ANALITIC
Guillermo Flores
Manager
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I AM CREATIVE
Henrry Angel
FAE Engineer
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I AM SMART
Miguel Munar
FAE Engineer